Shipping policy
Last updated: September 13, 2026
Bluvana currently ships only within the United States. Shipping availability for a specific address is confirmed at checkout.
Shipping costs
Standard shipping is free on orders with a merchandise subtotal of $99 or more after discounts and before taxes. For orders under $99, the available shipping methods and charges are shown at checkout before payment.
Processing and delivery estimates
Most orders are processed within 1–2 business days. After processing, standard shipping generally takes 2–7 business days. Business days are Monday through Friday, excluding federal holidays.
Orders placed on a weekend or holiday begin processing on the next business day. These timeframes are estimates, not guarantees. If a product description gives a different processing or delivery estimate, the product-specific estimate controls for that item.
Tracking and split shipments
When tracking is available, we will email it after the order ships. Tracking may take time to become active after a label is created. Items in the same order may arrive in separate packages and may have separate tracking numbers.
Address changes and cancellations
Review your shipping address before placing your order. You may request an address change or cancellation by emailing info@trybluvana.com before fulfillment. We cannot guarantee changes once processing has begun, and we cannot redirect a package after it has shipped.
Delays, damage, and missing packages
Carrier delays, severe weather, holidays, and other events outside our control can affect delivery. If your order is damaged, incorrect, missing an item, or marked delivered but cannot be located, contact us within 7 calendar days after delivery or the carrier’s delivery scan. Include your order number and photographs when applicable so we can investigate and make it right.
Contact
For shipping questions, email info@trybluvana.com. Email support may use AI assistance; a human can be brought into the conversation on request or when appropriate.